Terms and Conditions
Last updated: November 9, 2026
These Terms and Conditions apply to your use of howzuribeatheartworms.com and to purchases of digital products from the Heartworm Healing Guide store. The site and store are operated by Exception Nation LLC, a Texas limited liability company ("we," "us"). By using the site or buying a product, you agree to these terms. If you do not agree, please do not use the site or buy.
What you are buying. Our products are digital downloads (PDF files), such as the Heartworm Healing Guide, printable cards, checklists, and bundles. Nothing is shipped. After payment, we email a download link to the address you gave at checkout. If you do not see it, check your spam folder, then write to support@howzuribeatheartworms.com.
Personal use license. When you buy a product, we give you a personal, non-exclusive, non-transferable license to download it and use it for yourself and your own household. You may print copies for your own use. You may not copy, resell, share, post, upload, or distribute the files, or any part of them, to anyone else, and you may not use them to create products you sell or give away. Veterinary clinics, shelters, and rescue organizations that want to share materials with clients or adopters should write to us first.
Not veterinary advice. Our guides, cards, checklists, emails, and website are educational. They are written from research and lived experience as a dog owner, not by a veterinarian. They are not veterinary advice, and they are not a replacement for your veterinarian's care. Please talk with your licensed veterinarian about your dog's diagnosis, treatment, and any change in your dog's condition. If your dog is in distress or you think it is an emergency, contact your veterinarian or an emergency animal hospital right away. We do not promise any health outcome for your dog.
Prices and payment. Prices are shown in U.S. dollars at checkout. Payments are processed by Stripe through our store platform. Applicable sales tax, if any, is added at checkout. We may change prices at any time; the price you see at checkout when you buy is the price you pay.
Refunds. Every digital download has a 30-day refund. To ask for one, write to support@howzuribeatheartworms.com within 30 days of your purchase. See our Refund Policy for details.
Intellectual property. All content on this site and in our products, including text, designs, covers, and graphics, is owned by Exception Nation LLC or its licensors and is protected by copyright. All rights are reserved. You may not copy or republish material from this site without our written permission, except for the personal use described above and brief quotations with credit and a link to howzuribeatheartworms.com.
Using the site. You agree not to misuse the site, try to break or overload it, or use it for anything unlawful. We may update, change, or remove content at any time.
Links to other sites. Our pages link to other sites, such as Amazon, Etsy, and Pinterest. We do not control those sites and are not responsible for their content or practices.
No warranties. The site and our products are provided "as is" and "as available." To the fullest extent the law allows, we make no warranties, express or implied, including about accuracy, completeness, or fitness for a particular purpose. Information changes, and we cannot promise that everything on this site is current.
Limit of liability. To the fullest extent the law allows, Exception Nation LLC and its owners, members, and contractors are not liable for any indirect, incidental, special, or consequential damages, or for any decision you make or action you take or do not take for your dog based on our materials. Our total liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these terms limits any right you have under law that cannot be limited.
Privacy. How we handle your information is described in our Privacy Policy.
Governing law. These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Texas, unless the law where you live requires otherwise.
Changes. We may update these terms and will change the date above when we do. Your continued use of the site after a change means you accept the updated terms.
Contact. Exception Nation LLC, support@howzuribeatheartworms.com.