Privacy Policy
Last updated: November 9, 2026
This Privacy Policy explains how Exception Nation LLC, a Texas limited liability company ("we," "us"), handles personal information on howzuribeatheartworms.com and in the Heartworm Healing Guide store. Questions about it can be sent to support@howzuribeatheartworms.com.
What we collect. When you buy, we collect your name, email address, and order details. When you contact us or sign up for the free 48-Hour Rhythm Card, we collect the information you give us, such as your name, email address, and message. Our website and store platform may also collect basic technical data such as your browser type, device, and pages viewed.
How we use it. We use your information to process your order and deliver your download link, answer your messages, send the free card and any emails you signed up for, provide refunds, keep the site working and secure, and meet legal and tax obligations. We do not use your information to give veterinary advice.
Payments. Payments are processed by Stripe through our store platform. We do not see or store your full card number.
Email. If you sign up for the free card, we use Kit to send it and any related emails, and we ask you to confirm your email address first. Every email has an unsubscribe link, and you can also write to us to be removed.
Who we share it with. We share information only with service providers that help us run the store, send email, and understand how the site is used, such as our website and store host (Hostinger), our payment processor (Stripe), our email provider (Kit), and Google (Google Analytics), and only as needed for those services, or when the law requires it. We do not sell your personal information.
Cookies and analytics. The site and store platform use cookies and similar tools to make the site and checkout work. We also use Google Analytics, a web analytics service from Google, to understand how the site is used, such as which pages are viewed and how visitors find us. Google Analytics uses cookies and collects information such as your IP address, browser, device, and pages viewed, and that information is sent to Google. We do not use it to identify you personally. You can opt out by installing the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout, by declining optional cookies in our cookie notice, or by changing your browser settings.
Links to other sites and third parties. We do not sell your personal information. Our pages link to other sites, such as Amazon, Etsy, Gumroad, and Pinterest, and we use outside services such as Stripe, Kit, Hostinger, and Google. We do not control those sites and services, and we cannot speak to how they handle information. Their privacy practices are their own, and you should read their policies.
How long we keep it. We keep order and email records for as long as needed to serve you, handle refunds, and meet tax and legal requirements, then delete or de-identify them.
Your choices and rights. You can ask us to see, correct, or delete the personal information we hold about you, or to stop emailing you, by writing to support@howzuribeatheartworms.com. Depending on where you live, you may have additional rights under state privacy laws, and we will respond as those laws require.
Children. Our products and emails are written for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, write to us and we will delete it.
Not veterinary advice. This website and our products are educational, are not veterinary advice, and are not a replacement for veterinary care. Please talk with your licensed veterinarian about your dog's treatment.
Changes. We may update this policy and will change the date above when we do.
Contact. Exception Nation LLC, support@howzuribeatheartworms.com.